Privacy Policy

Introduction

Load Navigator is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services for Overweight & Oversized (OS/OW) trucking operations.

Information We Collect

We may collect information you provide directly (such as account details, contact information, trip data, and documents), information collected automatically when you use our app (such as device information and usage data), and location data necessary for route and navigation features.

How We Use Your Information

We use your information to provide, maintain, and improve our services; to process transactions; to communicate with you; to ensure security and compliance; and to comply with applicable law.

Sharing and Disclosure

We do not sell your personal information. We may share information with other users where relevant to the service (e.g., pilot car contact details to truckers), or when required by law.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your data. We retain your information for as long as your account is active or as needed to provide services and fulfill the purposes described in this policy, and as required by law.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. You can manage your account and preferences within the app, or contact us at Support@loadnavigator.us.

Contact